Leitfaden
How to get help from your dashboard
You never have to leave your dashboard to get help. There are guides, tickets and a helper.
Quick answer. Open Help from the menu. Watch a video, press New ticket, or press Ask Nabsie in the bottom corner.
The Help page
Every part of Nabsie has a short video, and each one has a written guide.
Support tickets
Press New ticket, choose a category, add a subject and message, and send it. We reply on the ticket and by email.
Ask Nabsie
The helper searches the guides for a quick answer, and passes you to a person if it cannot help.
Schritt für Schritt
- Open Help. From the menu.
- Search the videos. Or press Ask Nabsie.
- Press New ticket. If you need a person.
- Send it. We reply here and by email.
Watch it and read more
FAQ
Häufige Fragen
How quickly will you reply?
We aim to reply the same working day.
Can I get help setting up?
Yes. Send a ticket.
Where do I see my replies?
On the Help page, and in your email.