Leitfaden
What happens when my plan ends?
If a paid plan is not renewed, your account moves to the Free plan. Your bookings and settings all stay, and you can subscribe again any time.
Before it ends
About 14 days before the end date, we email you. If your renewal is on, it says when it renews and what PayPal will take. If it is off, it says the plan ends and what you will lose.
When it ends
If there is no renewal, you drop to the Free plan, which allows up to 50 bookings a month. Features that need a paid plan switch off, such as push alerts, sending from your own email address, your chosen booking address, texts and the floor plan. Pro features like deposits stop too. Nothing is deleted.
If a PayPal renewal is active, we allow a week for the payment to arrive before moving you down.
How to keep or restart your plan
- In the left menu, under Account, click Plan and billing.
- The top box shows your plan and when it runs until.
- Pick Monthly or Yearly and press the PayPal button on your plan. You can pay with a card.
Order and Pay
Order and Pay has a 14 day free trial. If you do nothing at the end, ordering simply switches off and your menu and settings are kept.
Watch it done
FAQ
Related questions
Do I lose my bookings?
No. Your bookings, guests and settings stay when you move to Free.
Will I get a refund if I cancel?
Cancelling stops the renewal. Part-used time is not refunded, and you keep the plan until the date shown.
Can I come back later?
Yes. Subscribe again from Plan and billing and the features switch back on.