Video guide · 67 sec
Collect Reviews After a Visit
Send a thank you email with your review link a few hours after each visit.
Transcript
Most happy guests never leave a review, because nobody asks. Here's how to ask automatically, without nagging. A short thank you email, with one link, is polite, and it works. First, get your review link. For Google, you'll find a link to share in your Google Business Profile. Tripadvisor, or any web page, works too. Then open Notifications, under Booking page. Find After visit email, and tick Send a thank you email after the visit. Paste your link into Review link, and press Save changes. The email goes out three hours after the booking ends, once per booking, on every plan. On each booking, press Mark arrived when guests sit down, so only people who came get the email. If you never mark arrivals, tick Send even if staff did not mark the booking as arrived. Make a booking for yourself to check the email arrives. Ask for honest reviews, and reply to the ones you get. Start free at nabsie.com.
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