Nabsie guides

Nabsie Dashboard Tour: What Every Menu Does

A plain walk down the Nabsie dashboard menu for pub and restaurant owners: what each page is for, and which ones need a paid plan.

Managing Table Bookings Day to Day in Nabsie

How to use Today, the Bookings list, the Calendar and a single booking in Nabsie: accept, decline, mark arrived, no show and cancel.

How to Add a Phone or Walk-In Booking in Nabsie

Add a phone or walk-in booking in Nabsie in under a minute, so your diary matches your tables and the guest gets a confirmation email.

Set Up and Use Your Nabsie Floor Plan

Draw your room in Nabsie once, then see free, booked and seated tables live, seat walk-ins and move bookings. Needs the Standard plan.

Turn Times and Joining Tables in Nabsie

Set how long Nabsie holds a table for each party size, group your tables, and let big parties use two tables joined together.

Using the Waitlist and Guest Notes in Nabsie

Fill cancelled tables with the Nabsie waitlist and keep notes on your regulars so your whole team remembers them. Needs the Standard plan.

The Nabsie Staff App: Phone Alerts and Live Check

Put the Nabsie staff app on your team's phones to see bookings, get an alert for every new request and answer live checks while guests wait.

How to Add Staff Logins and Control Access in Nabsie

Give each team member their own Nabsie login and choose what they can do. Staff, manager access, and what only the owner can change.

Close for Bank Holidays and Set Your Last Booking Time

Close your Nabsie booking page for bank holidays, private parties and other one-off days, and stop bookings landing right at closing time.

Add to Calendar Buttons on Nabsie Bookings

Every Nabsie booking confirmation has one-tap Add to calendar buttons for Apple, Google and Outlook, with a reminder on the day. Nothing to set up.

Comment réduire les no-shows en restauration

Des moyens concrets de réduire les no-shows au restaurant sans effrayer vos habitués : rappels, annulation facile, appels pour les groupes, et quand un acompte se justifie.

How to Print or Email Your Daily Table List

Download, print or email a plain list of the day's bookings, so you still have it if the internet or your phone dies. Needs Standard or above.

How to Use Guest Profiles to Remember Your Regulars

See everyone who has booked, find regulars and no-shows, and keep notes your team sees on every booking. Guests needs Standard or above.

How to Read the Calendar Month View

See how busy each day is at a glance. The Calendar shows bookings, covers and events by day, and helps you spot quiet and full days.

How to Use the Day View for Service

One page for today or any date: bookings by service, the waitlist, and a timeline of which tables are in use. Open it from the Calendar.

Order and Pay: Order From the Table QR Code, Pay on the Phone

Order and Pay lets customers order and pay from their phone at the table, for collection or for delivery. What it costs and how to start the 14 day free trial.

How to Build Your Menu in Nabsie for Online Ordering

Add sections, items, sizes, choices and allergens to your Nabsie menu so customers can order from their phone. Step by step for pubs and restaurants.

How to Switch On Ordering and Print Your Table QR Codes

Switch on Order and Pay in Nabsie, choose eat in, collection or delivery, and print a QR code for every table. Includes how to start the 14 day free trial.

How to Connect Stripe, PayPal, SumUp or Square to Order and Pay

Connect your own Stripe, PayPal, SumUp or Square account so customer payments go straight to you. Nabsie takes no cut and never holds your money.

What Customers See When They Order From Their Phone

A walk through what your customers see when they scan a table QR code in Nabsie: pick a mode, choose from the menu, add a tip, pay and follow their order.

How to Use the Kitchen and Bar Order Screens in Nabsie

Use the Kitchen, Bar and All orders screens to see paid orders as they arrive, mark them being made, ready and done, and hear a sound for each new one.

How to Set Up Takeaway and Delivery With Order and Pay

Offer collection and delivery from your pub or restaurant with Nabsie: set your ready time, delivery charge, minimum order and how many miles you deliver.

Offers, Codes and Refunds for Online Orders in Nabsie

Create automatic offers and secret codes for your online orders, such as Fish Friday or 10% off over 20 pounds, and refund an order in part or in full.

End of Day Report and Past Orders for Order and Pay

Find any past order by day or order ref, and use the end of day report for takings, tips, delivery fees and items sold. Print it or download it as a CSV.

How to Fill Your Quiet Nights in a Pub or Restaurant

Find your quiet nights in your Nabsie reports, then fill them with a midweek event, a gift voucher push and a booking link in the right places.

Sunday Roast Bookings: Set Up Your Pub Roast Online

Take Sunday roast bookings online: set the lunch hours, cap the covers for the kitchen, ask for roast choices in advance and use deposits on bigger tables.

Mother's Day and Valentine's Day Bookings for Pubs and Restaurants

Set up Mother's Day and Valentine's Day as events in Nabsie: set menu, price, deposit, capacity and tables for two, ready before the calls start.

New Year's Eve and Bank Holiday Bookings: Set Them Up in Nabsie

How to handle New Year's Eve and bank holidays in Nabsie: close the days you shut, run special nights as events, and stop bookings you cannot honour.

How to Handle Large Groups and Parties Without the Stress

Set a party size limit, let big groups ring you, join tables together and ask for deposits and pre-orders so large bookings run smoothly in your pub.

Walk-ins and Bookings Together: How to Keep Room for Both

Pubs live on walk-ins. How to leave room for them using a covers cap, pacing and notice settings in Nabsie, and how to log walk-ins properly.

How to Set Turn Times That Match How Your Guests Really Eat

Turn times decide how long Nabsie holds a table. Set them too long and you lose covers, too short and you double book. Here is how to get them right.

How to Stop Everyone Turning Up at Once (Pacing)

Do all your tables arrive at 7pm? Use pacing in Nabsie to limit how many bookings or covers can start every 15 minutes, so the kitchen is not hit all at once.

How to Move or Join Tables on a Booking

Need to change a booking's table, or push two tables together for a bigger party? Do it from the booking page or the floor plan in Nabsie, and split them again later.

How to Use Dark Mode in the Nabsie Staff App

Switch the Nabsie staff app and Live panel to dark mode with the Light, Auto and Dark switch at the top of the screen.

How to Use the Nabsie Timeline View

See every table across the day on one grid, with bookings as coloured bars and a blue line for now, in the Nabsie Timeline view.

How to Use the Nabsie Live Panel on a Tablet

Run the door from one big touch screen: mark guests arrived, finish tables, accept requests and watch busy times with the Nabsie Live panel.

How to Use the Notifications Bell

See new bookings, changes and cancellations as they happen with the Nabsie notifications bell, tabs and optional sound.

How to Read the Busy Times Strip and Filter Your Day

See how full each 15 minutes is on the Nabsie day view, filter bookings by status and see where each booking came from.

How to Switch the Nabsie Dashboard to Dark Mode

Switch the Nabsie dashboard to dark mode, or let it follow your phone or computer, with the Light, Auto and Dark switch in the menu.

How to Set Up Indoor, Garden and Bar Areas

Split your Nabsie floor plan into areas such as dining room, garden and bar, with a tab for each on the live floor plan.

How to Print Your Booking QR Poster

Print your Nabsie QR poster so walk past customers can scan and book a table. Free from your dashboard.

How to Get Help from Your Nabsie Dashboard

Get help without leaving your Nabsie dashboard: the Help page with video guides, support tickets, and the Ask Nabsie helper.

Time Slots, Notice and How Far Ahead Guests Can Book

Set how often Nabsie offers times, how far ahead guests can book, the minimum notice, and when they can still cancel online.

How to Let Guests Pick Their Own Table

Let guests choose their own table when they book with Nabsie, such as a window seat, booth or garden table.

How to Cut No Shows with Still Coming Texts

Turn on the Still coming? text in Nabsie so guests are asked on the day if they are still coming, and you can fill tables that will not be used.

How to Find a Booking Fast

Find any Nabsie booking in seconds by name, phone, email or reference, filter by date or status, export lists and print the day's table list.

How to Flag Allergies, Birthdays and VIPs

Flag allergies, birthdays, anniversaries, VIPs and high chairs on Nabsie bookings so staff see them on the booking and the floor plan.

How to Set Up Lunch and Dinner, or Two Sittings

Set up more than one service a day in Nabsie, such as lunch and dinner, or two sittings in an evening, with service periods and turn times.

How to Keep Some Tables for Walk Ins

Hold tables back from online bookings in Nabsie so they are always free for walk ins, like garden tables, bar stools or a window table.

Why Does My Booking Page Say Full? Four Things to Check

Guests say your Nabsie booking page is full but you can see empty tables. Check notice rules, caps and pacing, hours and closures, and tables already taken.

How to Pay for Nabsie, and Is There a Contract?

How you pay for a Nabsie paid plan: PayPal or a card through PayPal, or an invoice on request. There is no contract, and you can cancel the renewal any time.

How to Write a Fair Cancellation Policy for Your Pub or Restaurant

Write a clear, fair cancellation policy and put it in the right place in Nabsie: the online cancel cut-off, booking terms and deposit release time.

How to Get More Reviews After a Visit (Without Nagging)

Ask happy guests for a review automatically. Set up the Nabsie thank you email with your Google review link in a few minutes, and keep it honest.

Build a Pub Mailing List the Right Way (Consent and GDPR Basics)

Grow a mailing list from your booking page with proper opt in consent. Plain English GDPR basics for pubs and how it works in Nabsie. Not legal advice.

Switching from a Paper Diary or Phone Bookings to Nabsie

Move from a paper diary or phone bookings to Nabsie in a weekend: set up tables and hours, copy in future bookings and keep a backup while you settle in.

Train a New Team on Nabsie in One Hour

A one hour training plan for new bar and floor staff: logins, the staff app, accepting bookings, marking arrivals and what staff logins can and cannot do.

Quiz Nights and Live Music: Take Table Bookings Online

Take table bookings for quiz nights, live music and theme nights using events in Nabsie: capacity, price, deposits and how to tell your regulars.

Run Your Pub with Food and Drink Ordering from the Table

Let guests order food and drink from a table QR code with Order and Pay: build the menu, connect payments, split kitchen and bar, and what it costs.

How much does Nabsie cost?

Nabsie is free for up to 50 bookings a month. Standard is £14.99 a month, Pro £29.99. No fees per cover or per booking. Here is what each plan includes.

Nabsie est-il vraiment gratuit ?

Yes. The Free plan covers up to 50 bookings a month, with no card and no time limit. What you get, what you do not, and what happens if you grow.

Do guests need an app or an account to book?

No. Guests book in their phone browser in under a minute with a name, email and phone number. No app, no account, no password. Here is what they see.

Can guests cancel their booking online?

Yes. Guests cancel from a link in their confirmation email, up to a cut-off you choose, from 30 minutes to 7 days. Here is how to set it and what happens next.

What happens if a guest does not turn up?

Mark the booking as a no show. It is recorded against the guest, shows in your reports, and a card hold is charged on Pro. Here is how, and how to cut them.

How do I stop double bookings?

Nabsie checks your tables and turn times every time a booking is made, so the same table cannot be given out twice. Here is what to set up.

Can I close a day or block out dates?

Yes. Tick Closed for a regular day, or add a Special closure for a one-off date. Customers then see that day as closed. Here is how, and what it does not do.

Can I take bookings by phone and online?

Yes. Phone, walk-in and online bookings all go into the same diary and use the same tables, so you cannot double book. Here is how to add a phone booking.

Does Nabsie work on my phone?

Yes. Guests book from any phone browser, and your team can add the staff app to an iPhone or Android home screen. Here is how, and what suits a bigger screen.

How do I get my data out of Nabsie?

You own your bookings and guest list. Download them as CSV files from the Bookings page whenever you like. Here is how, and what to do before closing.

Is my guests data safe with Nabsie?

A plain guide to how Nabsie handles guest details, who is responsible under GDPR, and what you should do yourself. General information, not legal advice.

Can I use Nabsie for more than one venue?

Yes. Sign up each venue with the same email and password and switch between them from one login. Each has its own plan, or ask about Group for one invoice.

Do I need a website to use Nabsie?

No. Nabsie gives you a booking page with its own link, a QR code and a printable poster to share on Google, Instagram or Facebook. A site is optional.

Do you offer help setting up?

Yes. We will set Nabsie up with you for free, on the phone or by video, on any plan. There is also a built-in helper and support tickets in your dashboard.

How long does Nabsie take to set up?

About ten minutes for the basics: hours, tables, turn times and rules. Then add your link to Google and social media. You can take a booking the same day.

Can I change my booking page colours?

You can set your own accent colour, logo and welcome text on the booking page and in emails. Here is where to find them and what you can and cannot change.

How do I add a second manager?

Add them under Staff logins and tick the extra access they need. A manager can change settings and see reports, but billing stays with the owner.

Why am I not getting booking emails?

A short checklist for missing booking emails: your notification address, spam folders, which bookings send emails, and custom email settings.

Why did my guest not get a text?

A checklist for missing booking texts: your plan, text credits, which texts are switched on, and the guest phone number. Emails always go out as normal.

What happens when my plan ends?

If your paid plan is not renewed you move to the Free plan. Your bookings and settings stay. Here is what switches off, and how to keep your plan.

What happens if I go over my booking limit?

Going over your monthly bookings does not cut you off straight away. Two months over are let through before online booking stops. Here is how it works.

Grow Your Venue: What the Packs Are and How They Work

A plain English tour of Grow your venue: Google and Facebook posts done for you, review replies, a website, and monthly PayPal packs you can cancel any time.

How to Add Us as a Partner on Facebook (No Password)

Step by step: add Nabsie as a partner on your Facebook page and Instagram with our Meta Business ID, so we can post for you. We never ask for your password.

How to Give Us Manager Access on Google (No Password)

Step by step: add the Nabsie manager email to your Google Business Profile as a Manager, so we can post and reply to reviews. We never ask for your password.

Your My Growth Panel: Posts, Replies and Activity

A tour of the My growth page in your Nabsie dashboard: posts waiting for your OK, change requests, how your posts work, replies left, bundles and activity.

We Reply to Your Google Reviews for You

Give Nabsie manager access to your Google Business Profile and we watch for new reviews and write and post a full, professional reply to each one.

How to Order a Website and What Happens Next

Choose a website plan, subscribe with PayPal, then use your private page to send details, upload your logo, photos and menus, message us and see a preview.