How to change plan, cancel or delete your account

Change your plan

1. In the left menu, under Account, click Plan and billing.
2. The top box tells you which plan you are on and how many online bookings you have used this month.
3. In the Upgrade or Change plan box, switch between Monthly and Yearly. Standard is £14.99 a month or £149 a year. Pro is £29.99 a month or £299 a year.
4. Press the PayPal button on the plan you want. You can pay with a PayPal account or any card.

Moving down, for example from Pro to Standard, asks you to type DOWNGRADE first. It starts straight away and cancels your old subscription so you never pay twice. Any time left on the old plan is not refunded. To use it up first, cancel the renewal instead and choose the new plan when it ends.

Prefer an invoice, or want the Group plan? Use Contact us about upgrading lower on the same page.

Cancel the renewal

1. On Plan and billing, press Cancel renewal.
2. Optionally tell us why, then type CANCEL.
3. Press Cancel the renewal.

PayPal takes no more payments. You keep your plan until the date shown, then move to the Free plan. Your bookings and settings all stay, and you can subscribe again any time.

Delete your account

1. In the left menu, under Account, click Account and scroll to Delete your account.
2. Press Delete my account, optionally tell us why, and type DELETE.

Your booking page closes straight away, everyone is logged out, and any PayPal renewal is cancelled. If you have upcoming bookings the page warns you. Those guests are not told automatically, so let them know first.

Watch it done

Compare what each plan includes on the pricing page. Running more than one venue? See several venues, one account.