Guia
How to read your Plan and billing page
This page answers three questions: how many bookings have I used, when do I renew, and what does my plan include. It is for the owner only.
Bookings used this month
Free, Standard and Pro have a monthly allowance, shown as a bar. On the Free plan every booking counts, online, phone and walk-in. On Standard and Pro only bookings made online through your booking page count, and phone, walk-in and bookings you add yourself are free. Group plans are by arrangement.
If you go over, everything still goes through. Online booking only starts stopping after two months in a row over, and Nabsie warns you both times. Staff can always add bookings by hand.
Renewal and payments
On a paid plan you see the renewal date, the price and the subscription number. Payment is taken through PayPal, with a PayPal account or any card. Below that is a Payments list showing the date and amount of each payment taken. There is no separate invoice section on this page.
What is switched on
The What is switched on for you table lists each feature with a tick or a dash, and which plan a greyed one needs. Plans are Free, Standard, Pro and Group: see pricing.
Passo a passo
- Click Plan and billing in the left menu.
- Read the bar to see how many online bookings you have used this month.
- If you pay, check the renewal date and the Payments list.
- Scroll to What is switched on for you to see what your plan includes.
- To upgrade, pick a plan card or use Contact us about upgrading. To cancel the renewal, see change plan, cancel or delete.
Perguntas frequentes
Questions
Why can I not see this page?
It is for the owner login. Staff logins do not get the menu item.
Do phone bookings count against my allowance?
On the Free plan, yes: every booking counts, including ones you add yourself. On Standard and Pro, no: only online bookings count.
Where do I find an invoice?
Your payment history is the Payments list on this page. For anything else, ask support from the Help page.
Can I pay by invoice?
There is a form on the page to ask about an invoice or the Group plan.